Benchmarks & Client Cases
Logistics Optimization
in Food Retail
The Challenge
Problem
• Low productivity amongst warehouse teams: unloading, storing and picking
• Inefficient shelf replenishment with high warehouse return rate
• High frequency of shelf stockouts
• Replenishment during opening times that affects customer experience
Root Causes
• Excessive handling of materials, from truck unloading to shelving
• Lack of coherence between organization of materials and store layout
• Lack of visual management for warehouse management
• Stockout resolution in firefighting mode
The Solution
• Sorting of goods to store and to replenish after truck unloading: elimination of unnecessary material handling. Customized containers to optimize shelf replenishment
• Replenishment only outside opening times, using equipment with greater capacity. Visibility of real online sales allows extra replenishment planning
• Mizusumashi to concentrate non-value-added tasks and pace operations
• Quick solution for stockouts: Easy access stock area, close to store front and replenished according to consumption
• Storage of goods according to frequency of consumption and store layout
The Results
Client satisfaction increased by 7%, market share increased by 2.2% and the amount of stock held on-site decreased by 12%.
Sales
Sales volume increased by 15% as a result of a reduced number of shelf stockouts
Productivity
Replenishment team productivity increased by 25%
Stockouts
Number of on-shelf stockouts reduced by 21%
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