Foundations for Project Leaders. This course covers the importance and principals of Continuous Improvement (CI). The course presents cases on KAIZEN™ Change Model (KCM) Implementation. It also introduces the basic KAIZEN™ tools that allow trainees to implement CI in their organizations.

This KAIZEN™ course introduces the participants to the powerful tool of Value Stream Design, understanding and designing business processes throughout the whole organization while improving the skills to eliminate waste and increase quality. Sharing of best practices and practical exercises will deepen the understanding of the course content.

Improve productivity by 10-30%. Discover the secret to releasing the power of improvement that exists within your teams. You will be introduced to a step by step process that will ensure daily improvements are generated and sustained by Natural Work Teams using DAILY KAIZEN®. Cost: Complimentary (refreshments and snacks provided) Time: 1.30 PM Duration: 90 min. Event location: Buffalo State College 1300 Elmwood Ave., Buffalo, NY

The KAIZEN™ Services training program addresses the continuous improvement of service departments. Its main goal is to increase the focus on the client and on what represents true added value. This program allows attendees to understand the application and implementation of continuous improvement, as well as its potential benefits.