Course Outline:

This course will span one day covering an introduction to Lean thinking, tools and techniques:

• The major obstacles to change and how to address them
• Managing resistance to change in your organization
• The 10 Commandments of Lean
• The TPS House as a model for Lean
• Identifying and eliminating the 7 Wastes in your organization
• Identifying the 7 Flows of Healthcare
• An introduction to Value Stream Mapping (VSM)
• Using 5S to reduce waste in processes
• Why use kaizen to implement Lean?
• Review of other Lean implementation approaches
• What Lean means for the healthcare organization

Learning Objectives:

Upon successful completion of this course, you will demonstrate the ability to:

• Explain the benefits of a culture embracing Lean
• Determine the necessary steps to initialize your organization’s Lean Transformation
• Describe the 7 Wastes and identify them in your organization
• Recognize and describe the benefits of 5S to your organization
• Describe the form and function of Value Stream Maps

Benefits:

This course provides an introduction to Lean concepts and explains the need for such concepts in your organization.  You will be exposed to stories of real implementations performed by Kaizen Institute USA consultants.  The course will show you the dramatic impact that can be made with simple changes in a Lean implementation.  You will be able to:

• Explain what Lean healthcare is in everyday language
• Explain the mindset necessary to create a culture of continuous improvement
• Begin to view your everyday work with “Kaizen Eyes”
• See value and waste clearly
• Understand the commitment necessary for your transformation
• Create evangelists at your organization to spread the support for Lean

Who Should Attend:

This course is designed to provide practical knowledge and tools to improve factory operations and to aid in initializing your Lean healthcare efforts.  The target audience includes:

• Executives, department managers, physicians, nursing staff, supervisors, quality improvement staff and support staff

Duration

1 Day